Team Leader Intensive Case Management | PO4
The role of the Team Leader is to work in consultation with the Manager and specialist staff to oversee the day-to-day operations of the ICM team. This position will supervise a multi-disciplinary team of youth justice staff to ensure the provision of high-quality intensive casework to young offenders, their families and the community, with the aim of reducing re-offending.
Reports to: Manager
The team
Youth Justice provides early intervention, statutory Youth Justice and detention services to ensure that Young People are held accountable for their offending behaviour. We help support them to become responsible members of the community.
In Youth Justice you will have the opportunity to work together with people, partners and across places to enable young Queenslanders, especially the most vulnerable, to have positive life choices and opportunities.
You will help achieve this vision through developing and delivering initiatives, programs and interventions to:
- Increase community safety and reduce rates of youth offending
- Improve wellbeing of children and young people in and transitioning from youth justice
- Reduce the disproportionate representation of Aboriginal and Torres Strait Islander young people in the youth justice system.
Key responsibilities:
The Team Leader key responsibilities are:
- Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive techniques, and restorative justice).
- Allocate, prioritise and quality assure individual tasks in accordance with departmental procedures and statutory, financial, and administrative delegations.
- Participate in professional development and maintain knowledge of contemporary, evidence-based practice in work with young people who offend, including accreditation as required.
- Oversee the suicide risk management process in the youth justice service centre.
- Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice practices.
- Participate as a member of the youth justice service centre staff and management teams and contribute to strategic and operational planning, reviews and key decision-making.
- Develop collaborative, professional relationships with internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes.
- Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery.
- Provide ongoing recruitment, selection, professional development and culturally appropriate supervision and leadership to staff.
- Contribute to a departmental culture that ensures sensitive and effective communication with people from other cultures including people from Aboriginal and/or Torres Strait Islander backgrounds as well as an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices.
What we are looking for:
The Queensland Public Service Leadership competencies for Queensland (LCQ) applies to all role profiles within the department. This role profile is aligned to the Team Leader profile of the LCQ and outlines the relevant competencies from the Team Leader profile that are the basis of assessment of your suitability for the role.
Interested in applying?
To enable us to assess your suitability, your applications should include:
- Tell us about your skills:
- Your current resume detailing your previous work or voluntary experience including two referees who have a thorough knowledge of your conduct and performance over the past 2 years, or an appropriate period.
- We will use your resume to assess how well you meet ‘What are we looking for' statements.
- Tell us about you:
- Provide a short statement (of no more than two pages) telling us why you are interested in this role and outlining what your motivation is to join us.
- This should summarise your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.