Registered Nurse Level 1 - Registered Nurse

Canberra & ACT, ACT

Full time

$63,548 - $84,888

Registered Nurse

Job Title: Registered Nurse
Classification: Registered Nurse Level 1
Position Number: 17734
Annual Salary: $63,548 - $84,888
Branch: Cancer, Ambulatory and Community Health Support
Section: Ambulatory Care
Vacancy Type: Permanent full-time and Temporary full-time
Duration: Temporary, 11 June 2018 - 28 September 2018
Closing Date: 21 June 2018
Contact Officer: Kylie Tilbury (02) 6207 6081  

About us

ACT Health is a values-led Directorate. Our values guide our day to day actions, behaviours, decisions and communications to successfully deliver the best services to meet the needs of our community. They were developed by us, for us and are unique to our work.

Overview of the work area and position

The Central Health Intake Service for community based services; Community Health intake (CHI) and Central Outpatient Bookings is seeking applications for a permanent full-time Registered Nurse, Level 1 (RN1) and a temporary full-time Registered Nurse, Level 1 (RN1). This diverse role contributes to the intake, assessment and referral of consumers to facilitate access to comprehensive, quality health care within community based settings. The roles would suit Registered Nurses whom have a broad understanding of community based services, or an interest in learning more about them. You would be well supported by a knowledgeable team of Registered Nurses and administration staff.
Intake Services are responsible for the Intake, assessment and referral of consumers wishing to access ACT Health community-based services, and specialist outpatient services at the Canberra Hospital. Intake Services currently incorporate both Community Health Intake, and the Central Outpatient's Booking's Service. The two services are co-located under a single management structure to create the Canberra Hospital and Health Services Intake Service.
Community Health Intake is a high volume contact centre providing a single point of entry via phone, facsimile and electronic transmission for consumers wishing to access community based health services. The first point of contact is a team of administration staff who manage the bookings and provide information to the consumer. The administration team is supported by a nursing team who are responsible for referral management and the support of more complex client care.
The Central Outpatient Bookings Service is the first point of contact for consumers wishing to access specialist consultant outpatient clinics at the Canberra Hospital. The administration team is also supported by a nursing team, who are responsible for identifying clinical priority, and supporting appointment readiness through appropriate diagnostic requests.
Under broad direction, you will play a key role in enabling appropriate access to Canberra Hospital and Health Services health care. You will also provide support to the administration team in regards to Intake and referral management.

Eligibility/Other Requirements:


• Be registered or be eligible for registration with the Australian Health Practitioner Regulation Agency (AHPRA)


• A sound understanding of clinical assessment and triage in relation to written and phone referrals. Experience in a broad range of clinical and/or non-clinical settings would be an advantage.

Please note prior to commencement successful candidates will be required to undergo a pre-employment Police check and comply with ACT Health Occupational Assessment, Screening and Vaccination policy.


The positions involve working Monday to Friday, with Public Holidays off. An order of merit will be established for filling temporary or permanent positions at level within the next 12 months from this process.

1. Be responsible for the initial intake, assessment and referral of consumers (clients, patients) to facilitate access to comprehensive, quality health care utilising the principles of health literacy, equity, consumer participation and health promotion.

2. Accurately assess consumers and referrals to ensure individuals progress to appropriate clinical services to support their health care needs.

3. Liaise and support members of the multidisciplinary teams across the health Directorate and external referral agencies including General Practitioners and specialists, to ensure consumers receive efficient and effective service delivery.

4. Effectively communicate with consumers and health professionals using well developed verbal, written and technological skills. The nurse will access various computer applications including health specific databases to assist in communication, support service delivery and accurate data collection for reporting.

5. Implement organisational policies and procedures according to professional standards. Participate in the learning and achievement planning system, maintain clinical knowledge and other professional skills required for this position by accessing appropriate education and staff development opportunities.

6. Participate in professional activities related to clinical nursing practice, decision making and evaluation using the risk assessment framework, quality improvement activities, contribute to program based education and accreditation processes.

7. Maintain and promote safe clinical practice and adhere to Work Health Safety legislation, Infection Control principles, Equity Diversity principles and practice.

8. Undertake other duties as directed, within the approved scope of clinical practice.

Selection Criteria

These are the key criteria for how you will be assessed in conjunction with your resume and experience.

Your statement of claims against the selection criteria should summarise how your skills and experiences would enable you to fulfil the responsibilities of the position. It is therefore in the interests of candidates to present their application in a way that demonstrates significant outcomes associated with each of the criteria, as well as the capabilities and behaviours that underpin them.

1. Demonstrated ability to apply clinical knowledge, triage and time management to the assessment process to support the appropriate access to public health services.

2. Ability to effectively communicate with colleagues within the multidisciplinary team and other agencies to promote best nursing practice and quality health care outcomes for consumers and carers.

3. Proficient knowledge and ability to use computer applications including MS Office products, with well developed keyboard skills and the ability to learn contact centre specific software programs and client information systems.

4. Commitment to the provision of evidence based nursing practice, and an understanding of quality improvement activities, risk management principles and accreditation processes.

5. Demonstrates a commitment to work, health and safety (WH&S) and the positive patient experience and displays behaviour consistent with ACT Health’s values of Care, Excellence, Collaboration and Integrity.

How To Apply

To complete your application, you must prepare responses to the Selection Criteria and upload this as part of your application along with a current curriculum vitae. For more information on how to apply go to  

For further information about the position and a copy of the performance expectations and jobs demands checklist, please contact the Contact Officer above.