Purpose of Position
The Administration Officer is responsible for answering general client enquiries via the telephone and in person and directing enquiries in a professional manner to the appropriate person/place. The administrative officer is responsible for completing administrative and clerical duties such as registering of medical records, retrieving, maintaining and culling files, word processing and providing support to the Centre Administrator for administrative responsibilities.
Previous experience in the provision of reception, administration and switchboard skills.
Good computer skills with working knowledge of Microsoft, Word, Excel, Powerpoint, Internet and email.
Clear understanding of confidentiality issues
Demonstrated ability to work independently and as part of a team.
Excellent written and verbal communication skills
Excellent customer service skills.