Purpose of Position
The Patient Safety & Clinical Quality Officer has two primary responsibilities: ensuring investigation of error and harm when they occur, and reviewing compliance with standards; and proactive development, support and promotion of activities to ensure the provision of safe and reliable health care.
Possess an undergraduate degree in health with significant recent clinical experience in a health care setting or equivalent work experience in complex health care settings.
Completed specialised training in patient safety and clinical quality systems and measurement for improvement, including data trending and analysis of complex information.
Demonstrated excellent leadership and interpersonal skills and ability to act as a professional adviser to senior clinicians and managers and proven capacity to foster shared objectives and manage multi-disciplinary groups.
Demonstrated understanding of person-centred care, and an ability to model and promote behaviours in line with NSW Ministry of Health and NBMLHD values (Collaboration, Openness, Respect and Empowerment).
Demonstrated high level verbal and written communication skills to interact effectively with clinical staff, senior managers and external stakeholders as well as significant recent experience using a range of Microsoft Office software products and electronic database management systems.
Demonstrated understanding and ability to apply the principles of clinical governance, patient safety and clinical quality improvement, incident management processes that will support clinicians.
Demonstrated ability to innovate and to apply the principles of Healthcare Improvement, to develop and monitor improvement plans and support other clinicians participating in Quality Improvement projects.
Current NSW Driver’s licence.